Driving E-Commerce Excellence Through Smart Development
Client: RIVAI E-COMMERCE LTD.
Industry: Online Retail / Electronics
Location: Shenzhen, China
RIVAI E-COMMERCE LTD. is a growing retail company specializing in consumer electronics and smart home devices. With rapid expansion across Asia, they faced critical digital infrastructure challenges: a fragmented online experience, outdated product pages, weak mobile responsiveness, and low checkout conversion rates.
Our Solution: Platform-Centric Transformation
Infrastructure Overhaul
We rebuilt their e-commerce platform with a custom Shopify Plus integration, optimized for mobile-first performance and faster load times. Core architecture was redesigned to accommodate growth and streamline backend operations.
UX & UI Optimization
We introduced a refined UI system with consistent components, improved product hierarchy, and simplified cart and checkout flows. This created a more intuitive path to purchase and reduced friction throughout the customer journey.
Localization & SEO
With a growing international customer base, we implemented multilingual support and localized SEO strategies across five key markets, significantly enhancing organic reach and discoverability.
Analytics & Automation
Custom dashboards were implemented to monitor key metrics, from bounce rates to conversion funnels. Automated email flows were also introduced to recover abandoned carts and re-engage past customers.